Comments on: Bed Bath and Beyond and its Relationship to Customers http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/ Sharing my awesomeness just a little bit at a time. Thu, 20 Nov 2008 13:57:12 +0000 http://wordpress.org/?v=2.6.3 By: BBB Employee http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-43152 BBB Employee Sat, 15 Nov 2008 04:56:18 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-43152 I have worked at BBB for 3 years. It has been some trying times, definitely -- most upper management sucks and from there it trickles down into lower management, I am lucky that at my store we just got a really great ops manager who's freaking awesome, he could run the store single-handedly (and a hell of a lot better than our SM!) if he wanted to. But what I really wanted to comment on to some of the other comments on here was about product knowledge classes...yes it can be annoying at times but I think that's what sets BBB apart from other stores, our sales associates actually know what we're talking about. I really pride myself on all my product knowledge and I have been able to help customers out more than sales people at other stores because of it. Most of management is really crappy to the employees, that is not even a question, but some parts of it are not that bad. It's retail! Also maybe the BBB the OP went to was such a clusterfuck because it was in Manhattan. Manhattan is kind of a clusterfuck in and of itself, innit? I have worked at BBB for 3 years. It has been some trying times, definitely — most upper management sucks and from there it trickles down into lower management, I am lucky that at my store we just got a really great ops manager who’s freaking awesome, he could run the store single-handedly (and a hell of a lot better than our SM!) if he wanted to.

But what I really wanted to comment on to some of the other comments on here was about product knowledge classes…yes it can be annoying at times but I think that’s what sets BBB apart from other stores, our sales associates actually know what we’re talking about. I really pride myself on all my product knowledge and I have been able to help customers out more than sales people at other stores because of it.

Most of management is really crappy to the employees, that is not even a question, but some parts of it are not that bad. It’s retail!

Also maybe the BBB the OP went to was such a clusterfuck because it was in Manhattan. Manhattan is kind of a clusterfuck in and of itself, innit?

]]> By: A Girl http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-40113 A Girl Fri, 26 Sep 2008 17:08:54 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-40113 I just got a call back from BB&B. I think I'm gonna go ahead and go to the interview. I know you guys say it sucks. but this is the first place that's called me back for an interview in months! I just got a call back from BB&B. I think I’m gonna go ahead and go to the interview. I know you guys say it sucks. but this is the first place that’s called me back for an interview in months!

]]> By: Ben http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-39914 Ben Mon, 22 Sep 2008 16:45:09 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-39914 I work at BBB. Well, I used to, I called in and quit about 10 min ago! I truly see no value in that job whatsoever. I'm an accredited college educated and experienced retail employee and somehow they thought 8.75 per hour was fair. I was working as many hours as some of my mangers for less than half the pay and no benefits. O and apparently I have to work more than 6 hours to get a break (extortion? Yes I was thinking that). I can't see how I could be screwing them in any such way since they keep hiring new employees yet continue to cut back on our hours.....I fail to see how that makes any sense at all. So in a day or two they'll replace me with some 17 year old and pay them minimum wage. See, we all end up ok. I don't have a job lined up but I have many prospects. A few places told me to call back or come in so I'm just leaning on that right now, although it is risky. I figure tho this is a good way to save the money I don't have because now I won't be going out or driving much since I have no income.......good thing I still live at home. Damn Recession I work at BBB. Well, I used to, I called in and quit about 10 min ago! I truly see no value in that job whatsoever. I’m an accredited college educated and experienced retail employee and somehow they thought 8.75 per hour was fair. I was working as many hours as some of my mangers for less than half the pay and no benefits. O and apparently I have to work more than 6 hours to get a break (extortion? Yes I was thinking that). I can’t see how I could be screwing them in any such way since they keep hiring new employees yet continue to cut back on our hours…..I fail to see how that makes any sense at all. So in a day or two they’ll replace me with some 17 year old and pay them minimum wage. See, we all end up ok. I don’t have a job lined up but I have many prospects. A few places told me to call back or come in so I’m just leaning on that right now, although it is risky. I figure tho this is a good way to save the money I don’t have because now I won’t be going out or driving much since I have no income…….good thing I still live at home. Damn Recession

]]> By: Front End "manager" http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-37658 Front End "manager" Fri, 29 Aug 2008 17:09:13 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-37658 I just googled "Bed Bath and Beyond Sucks" in a fit of rage, and this came up. I'm another employee who hates the job. I started working there because they work with my college hours very well, and every day that goes by I regret it. They keep cutting back hours and people, yet they bitch at the employees when shit hits the fan. Seriously? WTF is up with their concern over shop scores? The only reason I haven't called in Today or quit yet is because it would totally screw over some of my co-workers. I love my co-workers...and even most of the managers are nice. I'll be leaving very soon, though. As far as the store itself...I like shopping there. I have no idea why they think it is a great idea to stack goods from the floor to the ceiling. I just googled “Bed Bath and Beyond Sucks” in a fit of rage, and this came up. I’m another employee who hates the job. I started working there because they work with my college hours very well, and every day that goes by I regret it. They keep cutting back hours and people, yet they bitch at the employees when shit hits the fan. Seriously? WTF is up with their concern over shop scores?
The only reason I haven’t called in Today or quit yet is because it would totally screw over some of my co-workers. I love my co-workers…and even most of the managers are nice. I’ll be leaving very soon, though.

As far as the store itself…I like shopping there. I have no idea why they think it is a great idea to stack goods from the floor to the ceiling.

]]> By: Cindy http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-35190 Cindy Mon, 28 Jul 2008 03:36:19 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-35190 I agree that Bed Bath and Beyond is a horrible place to work. You bust your ass to in the end just get treated like crap and get sucky pay. If you aren't a brainless robot or a retarded chimp then BBB is not suitable for someone to work at. Remember kids, keep on smiling no matter what insignifcant crap your manager is exploding over this time! I will be quitting tomorrow. BBB: SUCK IT! I agree that Bed Bath and Beyond is a horrible place to work. You bust your ass to in the end just get treated like crap and get sucky pay.

If you aren’t a brainless robot or a retarded chimp then BBB is not suitable for someone to work at. Remember kids, keep on smiling no matter what insignifcant crap your manager is exploding over this time!

I will be quitting tomorrow. BBB: SUCK IT!

]]> By: Scott http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-34718 Scott Tue, 22 Jul 2008 16:09:35 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-34718 If you care about yourself as a person, don't work for this place! :) If you care about yourself as a person, don’t work for this place! :)

]]> By: Chuck http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-34674 Chuck Tue, 22 Jul 2008 03:07:27 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-34674 I can't speak for anyone or anything,but our local BB&B in Jacksonville, FL seems to be turning part of its store into a dollar store. That means it's having big troubles. I called Customer Service thru the "800" number and she sounded as if I woke her up, and was anything but attentive to me. So tomorrow, wife and I are returning our purchase and kissing BB&B goodbye. With all due respect to the VERY NICE people who work at the stores!! I can’t speak for anyone or anything,but our local BB&B in Jacksonville, FL seems to be turning part of its store into a dollar store. That means it’s having big troubles.

I called Customer Service thru the “800″ number and she sounded as if I woke her up, and was anything but attentive to me.

So tomorrow, wife and I are returning our purchase and kissing BB&B goodbye.

With all due respect to the VERY NICE people who work at the stores!!

]]> By: Mr. Know It All http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-33743 Mr. Know It All Sun, 06 Jul 2008 04:57:28 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-33743 And Bridal Customers!!!!!!!!!!!! Guess what if you register at BBB they want all Bridel customers to scan or pick at least 400 items or more so it you only scan or pick less than the "MAJIC" number the store will scan where you left off anything they can find to make up the number getting them to thier goal and getting you abunch of gifts at your wedding you never wanted............ And Bridal Customers!!!!!!!!!!!! Guess what if you register at BBB they want all Bridel customers to scan or pick at least 400 items or more so it you only scan or pick less than the “MAJIC” number the store will scan where you left off anything they can find to make up the number getting them to thier goal and getting you abunch of gifts at your wedding you never wanted…………

]]> By: Mr. Know It All http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-33742 Mr. Know It All Sun, 06 Jul 2008 04:51:02 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-33742 Hey everyone pull up a chair and listen. I'm a amanger for Bed Bath and beyond let me give you the real low down on the company. They pay thier hourly and the managers so little they can't afford to be BBB customers. Everyone I've met from the highest level to the part timers is unhappy and lookin for another job. They care nothing about the customer only the shop score its the focus every month. The only time the store is in a great condition to shop at is just before a visit from a VP or DM. They do ZERO competitive shops not caring how high they are on anything. The company has scaled back on payroll so far most stores have only 4 to 5 employees in the location at a time. They think they are where Wal`Mart was 10 years ago? They have not got a clue! They perform no background checks or drug test on employees because its to costly only when a problem pops up do they require any testing so" who knows what type of person you have waiting on you" MAKES YOU THINK DOESN'T IT! Hey everyone pull up a chair and listen. I’m a amanger for Bed Bath and beyond let me give you the real low down on the company.

They pay thier hourly and the managers so little they can’t afford to be BBB customers.

Everyone I’ve met from the highest level to the part timers is unhappy and lookin for another job.

They care nothing about the customer only the shop score its the focus every month.

The only time the store is in a great condition to shop at is just before a visit from a VP or DM.

They do ZERO competitive shops not caring how high they are on anything.

The company has scaled back on payroll so far most stores have only 4 to 5 employees in the location at a time.

They think they are where Wal`Mart was 10 years ago? They have not got a clue!

They perform no background checks or drug test on employees because its to costly only when a problem pops up do they require any testing so” who knows what type of person you have waiting on you”

MAKES YOU THINK DOESN’T IT!

]]> By: Anon http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-31940 Anon Thu, 22 May 2008 18:02:08 +0000 http://www.nevdull.com/2007/01/29/bed-bath-and-beyond-and-its-relationship-to-customers/#comment-31940 You should not feel bad about quitting. My BB&B was short staffed and I called in sick with obvious lies two days in a row before telling the management that I didn't care what their secret shop numbers were, and I quit. I also told them that Bed, Bath and Beyond sold useless things that only suburban moms with ridiculous disposable income can afford. Useless, useless things. I am actually have a very high work ethic, it's just that BB&B destroyed my soul. Hauling heavy boxes up ladders all day and being yelled at constantly on a walkie talkie is bad enough, but as the person above me mentioned, they give you mini 'classes' on towels and irons and shit like that and they test you to make sure you know what 'ion infused' and '1000 turkish thread count' means. Inane, horrible job. You should not feel bad about quitting. My BB&B was short staffed and I called in sick with obvious lies two days in a row before telling the management that I didn’t care what their secret shop numbers were, and I quit. I also told them that Bed, Bath and Beyond sold useless things that only suburban moms with ridiculous disposable income can afford. Useless, useless things.

I am actually have a very high work ethic, it’s just that BB&B destroyed my soul. Hauling heavy boxes up ladders all day and being yelled at constantly on a walkie talkie is bad enough, but as the person above me mentioned, they give you mini ‘classes’ on towels and irons and shit like that and they test you to make sure you know what ‘ion infused’ and ‘1000 turkish thread count’ means.

Inane, horrible job.

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