Comments on: Horrible RoadRunner Performance – Shame on Time Warner Cable of New York City http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/ Sharing my awesomeness just a little bit at a time. Thu, 08 Dec 2011 07:59:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: M3dimahttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51232 M3dima Thu, 08 Dec 2011 07:59:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51232 In NYC I'm experiencing the same exact problem. My cable & internet bill come out to about $200/month, $50 is whats charged for 10 Mbps dl/512k upload. I rarely get promised speeds and on average run at 2-3 Mbps. It's so frustrating when you're willing to watch a YouTube video at low quality and yet it still has to buffer. Its almost 2012 and this is not acceptable. In NYC I’m experiencing the same exact problem. My cable & internet bill come out to about $200/month, $50 is whats charged for 10 Mbps dl/512k upload. I rarely get promised speeds and on average run at 2-3 Mbps. It’s so frustrating when you’re willing to watch a YouTube video at low quality and yet it still has to buffer. Its almost 2012 and this is not acceptable.

]]> By: Darude908http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51231 Darude908 Fri, 02 Dec 2011 22:57:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51231 I'm in the manhattan area as well running time warner cable. I've noticed speed drops where browsing any website is absolutely impossible. I've never had this problem from upstate. Every time when that happens it forces me to reboot the router and modem or wait a period of time. This is getting very irritating and I'm thinking about switching to fios. (YOU HEAR THAT TIME WARNER? YOU ARE ABOUT TO LOSE CUSTOMERS!) I’m in the manhattan area as well running time warner cable. I’ve noticed speed drops where browsing any website is absolutely impossible. I’ve never had this problem from upstate. Every time when that happens it forces me to reboot the router and modem or wait a period of time. This is getting very irritating and I’m thinking about switching to fios. (YOU HEAR THAT TIME WARNER? YOU ARE ABOUT TO LOSE CUSTOMERS!)

]]> By: Mujiggacna@yahoo.comhttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51213 Mujiggacna@yahoo.com Fri, 08 Jul 2011 17:35:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51213 Really is ripe for a class action lawsuit!  In fairness the advertised services should be graded to work at a high, 70-90, percentage of the time that is not to be misrepresented by forcing customers to wait to the late night hours for better internet traffic conditions. Firstly most cable/internet providers get some form of government subsidy THEN we pay individually AND STILL they rob us!?! Really is ripe for a class action lawsuit!  In fairness the advertised services should be graded to work at a high, 70-90, percentage of the time that is not to be misrepresented by forcing customers to wait to the late night hours for better internet traffic conditions. 

Firstly most cable/internet providers get some form of government subsidy THEN we pay individually AND STILL they rob us!?!

]]> By: AdamKindredhttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51212 AdamKindred Thu, 30 Jun 2011 10:34:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51212 Wow, glad bust also kind of not to see I'm not the only one with TW issues. I don't profess to know much about internet connections but I wish that when I called their customer service people would explain to me intelligently what the problems with my connection might be instead of running me through the same troubleshooting protocol over and over.I mentioned (and this was just completely ignored) that pingtest.net graded my package loss at 58%. This was noted in red letters with an explanation point and caused my connection to recieve an "F". I understand what the symptoms or results of package loss can be (poor streaming,  video game lag and even occasional complete standstill - all of which I've experienced) but I don't really understand what causes this and what it exactly entails. Does anyone with some expertise care to shed some light on the subject for us regular guys who want fast internet and want to at least have some sort of understanding as to why we aren't getting it? What is package loss and what causes it? Wow, glad bust also kind of not to see I’m not the only one with TW issues. I don’t profess to know much about internet connections but I wish that when I called their customer service people would explain to me intelligently what the problems with my connection might be instead of running me through the same troubleshooting protocol over and over.

I mentioned (and this was just completely ignored) that pingtest.net graded my package loss at 58%. This was noted in red letters with an explanation point and caused my connection to recieve an “F”. I understand what the symptoms or results of package loss can be (poor streaming,  video game lag and even occasional complete standstill – all of which I’ve experienced) but I don’t really understand what causes this and what it exactly entails. Does anyone with some expertise care to shed some light on the subject for us regular guys who want fast internet and want to at least have some sort of understanding as to why we aren’t getting it? What is package loss and what causes it?

]]> By: Anonymoushttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51210 Anonymous Sat, 30 Apr 2011 00:23:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51210 [URL=http://www.pingtest.net][IMG]http://www.pingtest.net/result/39636240.png[/IMG][/URL]Same problems here as well have had the techs come out 3 times and say everything looks good on their end. Also had modem changed out. [URL=http://www.pingtest.net][IMG]http://www.pingtest.net/result/39636240.png[/IMG][/URL]

Same problems here as well have had the techs come out 3 times and say everything looks good on their end. Also had modem changed out.

]]> By: Johndoe714http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51191 Johndoe714 Wed, 19 Jan 2011 20:51:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51191 i live in california i also have the same problem i pay $50 for download 15mbps upload 2mbps but it give only 4-5mbps download and 0.950 to 1.5mbps upload .....ping is 22-40ms latency but sometime it went up to 200-400ms most in the morning time 9-11a.m maybe that is the peak hour of people are using the cable internet i live in california i also have the same problem i pay $50 for download 15mbps upload 2mbps but it give only 4-5mbps download and 0.950 to 1.5mbps upload …..ping is 22-40ms latency but sometime it went up to 200-400ms most in the morning time 9-11a.m maybe that is the peak hour of people are using the cable internet

]]> By: Nonyahttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51188 Nonya Thu, 06 Jan 2011 23:46:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51188 Some of you may be having legit issues, most of you aren't. Keep in mind, when determining your download speed, you have to consider the who your downloading from and if he has available upload bandwidth. Also, its advertised UP-TO mbps. When running 10mbps Ive clocked in up to 30mbps on speedtest.net, which is THE LIMIT for my modem. If your having issues on your end, its signal leakage or frequencies coming into your lines causing signal interception. Your own neighbors could be tampering with there lines or using poor quality ,equipment sending noise or voltage back through the lines, theres a lot of things that can cause your issues, If they are legit.Educate yourself on the subject, before you panic over your download speed, received from a random server. Some of you may be having legit issues, most of you aren’t.
Keep in mind, when determining your download speed, you have to consider the who your downloading from and if he has available upload bandwidth.
Also, its advertised UP-TO mbps. When running 10mbps Ive clocked in up to 30mbps on speedtest.net, which is THE LIMIT for my modem. If your having issues on your end, its signal leakage or frequencies coming into your lines causing signal interception. Your own neighbors could be tampering with there lines or using poor quality ,equipment sending noise or voltage back through the lines, theres a lot of things that can cause your issues, If they are legit.

Educate yourself on the subject, before you panic over your download speed, received from a random server.

]]> By: Guesthttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51152 Guest Tue, 12 Oct 2010 02:18:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51152 Irregardless of all of your driveling, the fact remains that service throughput is not "as advertised", nor as PAID FOR.Persons such as yourself fuel the abuse of the customer by the business world. The POINT is, they should PROVIDE what they advertis, or SELL what they PROVIDE. Period! Irregardless of all of your driveling, the fact remains that service throughput is not “as advertised”, nor as PAID FOR.

Persons such as yourself fuel the abuse of the customer by the business world. The POINT is, they should PROVIDE what they advertis, or SELL what they PROVIDE. Period!

]]> By: Guesthttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51153 Guest Tue, 12 Oct 2010 02:17:00 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51153 Irregardless of all of your driveling, the fact remains that service throughput is not "as advertised", nor as PAID FOR.Persons such as yourself fuel the abuse of the customer by the business world. The POINT is, they should PROVIDE what they advertis, or SELL what they PROVIDE. Period! Irregardless of all of your driveling, the fact remains that service throughput is not “as advertised”, nor as PAID FOR.

Persons such as yourself fuel the abuse of the customer by the business world. The POINT is, they should PROVIDE what they advertis, or SELL what they PROVIDE. Period!

]]> By: Cablevision’s Business Model is the Problem - NevDull’s Take On Thingshttp://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/comment-page-1/#comment-51064 Cablevision’s Business Model is the Problem - NevDull’s Take On Things Sun, 07 Mar 2010 22:37:43 +0000 http://www.nevdull.com/2008/01/25/horrible-roadrunner-performance-shame-on-time-warner-cable-of-new-york-city/#comment-51064 [...] 3.0, I get 50Mbps down, 5Mbps up. And I actually get it. Since I’ve posted before about the negative experiences I had with Time Warner’s RoadRunner service at a previous apartment, I’ll update it with some information about how one individual turned around my customer [...] [...] 3.0, I get 50Mbps down, 5Mbps up. And I actually get it. Since I’ve posted before about the negative experiences I had with Time Warner’s RoadRunner service at a previous apartment, I’ll update it with some information about how one individual turned around my customer [...]

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